Check your device compatibility.
Make sure your device is supported prior to purchase. All sales are final. For connectivity issues, check the support page or contact us.
Each eSIM can only be installed once.
Once you redeem your eSIM, the QR code is valid for 180 days. The eSIM is not transferrable once it’s been added to your device.
Install eSIM prior to your departure.
Internet connection is required to install the eSIM. When you arrive at your destination, go to your phone’s settings to enable eSIM mobile data.
